Offshore Projects and Support Services
ERP/BI Offshore Support
Offshore Product Development
Testing and DR support
With whole lot of offshore partners who have been working with us over the years as well as our own India Offshore centre we believe that lot of projects and support services can be effectively delivered but with local coordination always available in UAE/Oman for onsite visits if required as an ideal support model. Our main focus with this support model is to ensure that customer uses the implemented solution as well as the developed software to its fullest with additional knowledge transfer where needed with high levels of SLA defined for the entire spectrum of support services
Our typical SLA model as a sample
