All Case Studies
Smart Mobile solutions
For the past 2 years ITWARE has been focusing on developing add on mobile automation solutions for Retail and Service sector with the main focus on improving customer experience, user friendly for sales staff, micro level information for show room managers and real time data on the go with high end macro level proactive analytics for senior Management all rolled in to one mobile solution with strong back end integration. It’s very critical in such projects to have not only domain exposure but also ERP implementation and integration expertise to understand the data flow, touch points for consolidation and to provide a seamless experience for all users across the organization
Some of our successful Mobile Projects and in Development stage
Project 1: Mobile Field Sales Incentive CRM Application
Salesmen across Region needed to have a real time tool to find out their incentives based on MIME codes, models, targets etc. rather than waiting for daily/weekly reports in real time. They also needed a kind of education tool to assist them in improving their sales performance and to track their targets…..
Project 2: Sales Force Automation – Show Room sales staff mobile solution
As customers went through large shops picking up their items based on their choice of color, specs etc. and when they came to retail POS counter lot of time was lost in terms of finding out stock availability, delivery dates and price……
Project 3: Van sales/Depot Mobile solution
Currently van sales and depot salesmen operating in far off places spend lot of time in keying in manual data for invoices, collection reports, receipts etc. which is again entered in to SAP at the end of day resulting in multiplication of data entry and delay in capturing sales and collection related information……